McDonald Paper is looking for Customer Service Rep. We offer great growth opportunity, casual dress code, and a friendly work environment. The ideal candidate will be comfortable with customers, self-motivated, with positive "can-do" attitude and team player. Valid driver’s license is a plus. Applicants with food service experience are encouraged to apply. Duties & Responsibilities:
Building relationship with client database
Helping customers in our showroom, e-mailing and visiting customers
Handling sales calls, accepting returns, issuing refunds and working closely with other teams over issues raised by customers.
Office administrative work
Understanding all company procedures and processes.
Requirements:
Excellent verbal and written communication skills
Fluency in Russian, Polish, or Spanish is a big plus
Problem solving skills and outstanding follow through and organizational ability
Familiarity with Internet tools and products
Ability to learn complex procedures and proactive in proposing innovations and improvements
Highly customer-orientated
Positive attitude, honesty, integrity
Passion for customer service and sales
Previous experience in customer service and / or food service will be considered a plus
McDonald Paper is looking for a career orientated sales representative with the potential to grow into a management position. This key sales professional is responsible for achieving and exceeding territory sales goals, developing new business and maintaining excellent customer relations. Duties & Responsibilities:
Meet and exceed territory sales goals through consultative selling, relationship building, cold calls and referrals.
Place orders directly through custom order entry system
Work with the credit department to maintain customers’ account balances and assist in collections when needed
Develop product knowledge expertise to advise/sell foodservice professionals about their equipment and supply needs
Knowledge, Skills and Abilities:
Excellent organization and time management skills (ability to set and meet deadlines)
Fluency in Russian, Polish, or Spanish is a big plus
Willingness to become a student of the foodservice industry through training and ongoing education.
Ability to exhibit and exercise sound judgment
Basic knowledge of Microsoft Word and Excel
Valid driver’s license and clean driving record
Ability to occasionally lift/move packages/product up to 80 pounds
Strong problem-solving skills
Comfortable working independently in a growth-oriented, fast-paced environment with conflicting demands
Excellent interpersonal and communication skills (written and oral) with all levels of staff, management and customers
Ability to negotiate
Professional demeanor and appearance
Basic business math skills (mark-up, commission, percentages)
Education & Experience:
Bachelor’s degree in Business or related field preferred or the equivalent work experience
Experienced Restaurant/Food Service Equipment Sales Manager (Full Time)
We are growing and looking to hire an EXPERIENCED RESTAURANT / FOOD SERVICES EQUIPMENT SALES MANAGER. The ideal candidate should have at least 3 years experience with food service equipment and kitchen equipment. We will also consider experienced chefs with knowledge of kitchen equipment looking to make a career change. Knowledge of AutoQuotes is a huge plus. You must be a take charge individual with excellent communication and organizational skills and be extremely customer service oriented. Duties & Responsibilities:
Duties include pricing, quoting, sourcing and research for customer base.
Developing clients through leads and maintaining new account base in addition to servicing existing house accounts.